How We Review Casinos
Transparency matters. This page explains exactly how AgnesdayCasino evaluates and rates online casino platforms for Australian players. Our methodology is designed to be thorough, repeatable, and fair.
Our Review Process
Every platform we review goes through a structured multi-step evaluation. We don't rely on press releases or marketing materials alone. Our assessments are based on firsthand experience.
We create a real account on each platform, completing the full registration and verification process to evaluate onboarding experience and documentation requirements.
We make real deposits using multiple payment methods including PayID, cryptocurrency, and bank transfers. We record processing times, fees, and any limitations.
We examine game variety, provider diversity, availability of demo modes, and the quality of the pokies library. We play games across different categories to assess performance.
We claim welcome bonuses and review the fine print. We assess wagering requirements, game restrictions, time limits, and maximum withdrawal caps.
We process real withdrawals across different methods and track completion times. This is one of the most important factors in our ratings.
We contact support teams through live chat, email, and phone at different times to test responsiveness and knowledge.
We check licensing credentials, SSL encryption implementation, responsible gaming tools, and regulatory compliance.
Key Evaluation Criteria
Game Variety and Quality
We look for platforms offering games from 15+ recognized software providers with a balanced selection of pokies, table games, live dealer options, and specialty titles. Demo mode availability and new release frequency are also assessed.
Payment Processing
Australian-friendly payment methods like PayID receive priority attention. We measure actual withdrawal processing times, fee structures, minimum and maximum limits, and the overall banking experience across multiple methods.
Bonus Fairness
Rather than focusing on headline bonus amounts, we evaluate the practicality of bonus terms. Lower wagering requirements, reasonable time limits, and fair game contribution rates indicate player-friendly platforms.
Customer Support
We assess response times, knowledge quality, availability during Australian time zones, and the range of contact options. Twenty-four-seven live chat with knowledgeable staff scores highest.
Security and Licensing
Valid licensing, SSL encryption, fair gaming audits, and responsible gambling tools are non-negotiable requirements. Platforms without adequate security measures are not recommended.
Mobile Experience
We test mobile browsers and native apps across iOS and Android devices. Responsive design, touch control quality, and full banking capability through mobile are expected standards.
Rating System
Our ratings use a 10-point scale based on weighted criteria. Platforms must score above our minimum threshold to earn a recommendation. Ratings reflect the overall experience quality, with withdrawal speed, game variety, and security carrying the heaviest weight.
We update ratings when platforms make significant changes to their services, bonus terms, or payment processing. No platform receives a permanent rating without periodic re-evaluation.
Independence Statement
AgnesdayCasino maintains editorial independence. While we may receive compensation through affiliate partnerships, this never influences our ratings or recommendations. Platforms cannot pay for higher scores or preferential placement in our rankings.