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Speaking Engagements

Speaking Schedule

Wow and inspire your audience by booking Melissa to speak at your next event. Email: [email protected]

Upcoming Appearances

Spin Sucks Webinar

Webinar - Learn more
August 7, 2014 – Tune in live at 12pm EST

GCC Government Social Media Summit

Dubai
September 17 – 18, 2014

The City of L.A.

Los Angeles, California
October 7, 2014

Public Relations Institute of Australia

Webinar
October 16, 2014

melissa-agnes-speaking-ooga-presentation

Wow and inspire your audience by booking Melissa to speak at your next event. Email: [email protected]

Previous Engagements

Guest Lecture: New York University

Professor Eric Chandler’s PR&SM CE Course
Blackboard
July 31, 2014

Guest Lecture: New York University

Campaign-Specific Risk Assessments
Professor Eric Chandler’s PR&SM CE Course
Blackboard
July 8, 2014

Private Corporate Event

Alberta, Canada
June 26, 2014

Guest Lecture: University of Toronto

Crisis Management 101 - Learn more
Professor Martin Waxman’s Advanced Practices in
Digital Reputation Management CE Course
Skype
June 18, 2014

The Crisis Show

Special 2 Year Anniversary Episode - Learn more
Google Hangout “On Air”
June 11, 2014 – Tune in live at 8pm EST

Guest Lecture: University of Oregon

The Role of Social Media in Crisis Management
Professor Kelli Matthews’s Crisis Seminar for Public Relations Students
Skype
May 29, 2014

CPRS National Summit

Workshop: Effective Crisis Management in this Digital Age - Learn more
Banff, Alberta
May 26, 2014

Guest Lecture: NYU

Risk Assessment Follow-up, Q&A Session with Melissa Agnes
Professor Eric Chandler’s PR&SM CE Course
Blackboard
April 29, 2014

NATO

Innovating Communications in a Crisis (Organizer, Moderator and Panelist) - Learn more
Sarajevo, Bosnia and Herzegovina
April 23, 2014

Guest Lecture: University of Louisville

The 10 New Rules of Crisis Communications - Learn more
Professor Karen Freberg’s Strategic Communications Course
Skype
March 28, 2014

Guest Lecture: NYU

Campaign-Specific Risk Assessments
Professor Eric Chandler’s PR&SM CE Course
Blackboard
March 24, 2014

Ohio Oil and Gas Association (OOGA) Winter Meeting

Crisis Management in the 21st Century - Learn more
Columbus, Ohio
March 6, 2014

Guest Lecture: University of Toronto

Crisis Management 101 - Learn more
Professor Martin Waxman’s Advanced Practices in
Digital Reputation Management CE Course
Skype
February 19, 2014

Private Corporate Event

Chicago, Illinois
February 12, 2014

Guest Lecture: L’Université de Montréal

Customer Service as it Pertains to Issues Management (French)
Professor Nicolas Libbrecht’s Undergraduate Gestion de Marketing Program
Montreal, Quebec
November 12, 2013

McGill Panel Discussion

Social Media Insights (Panel Discussion) - Learn more
Professor Nancy Locke’s Writing for Digital Media Course
Montreal, Quebec
November 11, 2013

Terrain

Intro to Crisis Management for Today’s Connected and Real-Time World (French)
Montreal, Canada
November 4, 2013

Online Marketing Institute

Twitter PR and Crisis Management - Learn more
Webinar
November 2013

Melissa Agnes Issues Management Workshop

Guest Lecture: University of Toronto

Crisis Management 101 - Learn more
Professor Martin Waxman’s Advanced Practices in
Digital Reputation Management CE Course
Skype
October 24, 2013

Guest Lecture: NYU

Crisis Management for this Digital Age - Learn more
Professor Deirdre Breakenridge’s PR&CC Graduate Program
NYC, NY
October 9, 2013

Call Centre Association

Issues Management in the Digital Age
Skype
June 18, 2013

The Crisis Show

Special Anniversary Episode - Learn more
Google Hangouts on Air
June 12, 2013

The Media Skills Academy

How to Manage and Survive a Crisis in this Digital Age - Learn more
Webinar
May 8, 2013

Guest Lecture: University of Louisville

Crisis vs. Issues Management
Professor Karen Freberg’s Strategic Communications Course
Skype
April 1, 2013

The Crisis Show

Talking Crisis Fails and Successes - Learn more
Google Hangouts on Air
February 6, 2013

Firestorm

Online Transparency, Can There Be Too Much? - Learn more
Webinar
September 12, 2012

Co-founded The Crisis Show

First of many weekly shows - Learn more
Google Hangouts on Air
June 6, 2012

Women’s Entrepreneurial Exchange

Proper Ways to Respond to Negative Criticism Online - Learn more
Montreal, Quebec
May 9, 2012

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Speaking Testimonials

“I initially contacted Melissa to feature as a panel member for the Crisis Communications panel at “NATO’s Social Media: Impact for Partners” forum in Sarajevo end April. Talking to Melissa via Skype I was impressed with both her knowledge of the topic as well as how easily she conveys certain elements thereof. It soon became obvious for me that Melissa would not only be a good participant but would excel as moderator for the panel. Both prior to and during the conference, Melissa showed a high level of enthusiasm and professionalism and ensured that all panel members were well prepared and she proved to be a fluent as well as experienced panel moderator.” - Franky Saegerman, NATO



“We brought together our legal, PR, communications, digital and staff engagement teams for nearly two days. Melissa guided our topics in such an engaging way driving us to tap what we already knew and to discover what was lacking in our current process and guidelines. This training session brought us together in such an effective way that not one person regretted the commitment we made to learn. Thank you, Melissa, for bringing a complex topic to us in a way that encouraged debate, hands-on experience and helped us make decisions.” - Jan Walther, YMCA of the USA



“I recently was part of a panel discussion on using social media in crisis communications at Social Media: Impact for Partners, a conference organized by NATO for its partner countries in Europe. Melissa Agnes was a moderator as well as a panelist. She did a great job putting the panel together, liaising with panelists across the globe, coming up with a great outline and running a terrific discussion. All in all, it was one of the most dynamic and engaging panels I’ve ever participated in, and one of the conference highlights. Melissa impressed me with her extensive knowledge and deep understanding of crisis communication as well as her ability to get all panelists to share interesting insights, while keeping the audience engaged. I wouldn’t hesitate to recommend Melissa as a keynote speaker or panelist for high-level conferences on crisis communications.” - Yaryna Klyuchkovska, Advisor to Minister of Revenue and Duties of Ukraine


“Melissa is energetic, insightful and fun! I loved her session. It was one of the best of the CPRS National Summit this year. And all the sessions were tremendous, so this is high praise, well deserved.” - Dr. Lydia Boyko, Conference Attendee


“Melissa did an expert job moderating a diverse panel on emergency communication to extract the maximum added value for the audience. She broke down a complex topic into easily manageable chunks, seamlessly steering the discussion between them and synthesizing where appropriate. She alternated between taking the lead and facilitating, doing both jobs with equal ease. Her performance relied on evident knowledge of the domain, but also on professional preparation and attention to the smallest detail.” Milos Maricic, International Committee of the Red Cross


“Melissa Agnes has been one of the favorite guests to speak to my social media classes the last couple of years among my students at the University of Louisville. Her charisma, passion, and enthusiasm for the topic and field of crisis communications helped create a wonderful community for all of us in class to experience and be a part of. Having Melissa share her insights, expertise, and stories in an energizing way virtually has inspired many of my students in the class to pursue further classes, workshops, and even look at graduate schools in the area of crisis communications and social media.” - Karen Freberg, Ph.D., Assistant Professor University of Louisville


“Melissa Agnes customizes presentations with precise audience needs in mind. In this case, the presentation focused on assessing the risk of a social media campaign for a non-profit organization’s anti-stigma campaign. No cookie-cutter content here. Melissa is a rare speaker who can deliver a presentation, command a room and do it while sitting in front a webcam. She’s not intimidated by technology. Melissa shares current, real-life examples that convincingly prove every campaign has risk & the best time to prepare is before a crisis happens. She keeps it real by introducing easy-to-understand, actionable steps on how to detect red flags, how to prevent the preventable & how to plan for the unpreventable.” - Eric Chandler, Adjunct Professor, New York University


“When I developed the Advanced Practices in Digital Reputation Management course at University of Toronto SCS, and was looking for a guest lecturer with deep knowledge of online crises and issues management, I immediately thought about Melissa Agnes. And I was thrilled when she agreed to help. Melissa is a talented presenter who understands how to engage the students, all working professionals. She offers the class case studies based on her considerable expertise, freely shares smart, strategic insights, listens and openly answers questions. Melissa’s guest lectures have been one of the highlights of the course and I will continue asking her back!” - Martin Waxman, Professor, University of Toronto



“Melissa Agnes brought innovation and freshness in the panel that she moderated in the Conference: Social Media – Impact for (NATO) Partners, in Sarajevo, April 2014.” - Conference Attendee, Ministry of Defence of R. of Macedonia



“Melissa joined my Crisis Communications class via Skype to share her experience and advice on the role of social media before and during a crisis. It’s often challenging to present via Skype, but Melissa was wonderfully engaging, relatable and knowledgable. The students were interested, asked lots of questions and took what they learned from Melissa’s presentation into the work of the course (the ultimate compliment!). I look forward to having Melissa join us again in the future!” — Kelli Matthews, PR Instructor and Area Director, School of Journalism and Communication, University of Oregon

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